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Field Guide to SMS
By : ExactTarget Published Date: Aug 19, 2008
From critical alerts to time-sensitive notifications, some messages shouldn’t sit in an email inbox. By using SMS (“text messaging”), marketers can leverage a powerful, portable alternative to traditional communication mediums. Through ExactTarget’s Field Guide to SMS, you will learn how SMS can benefit your organization, as well as understand the variety of SMS types that exist, such as alerts, updates, and marketing messages.

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ExactTarget
Integrating Email Campaigns with New and Existing Mediums
By : Gold Lasso Published Date: Aug 19, 2008
Integrating Email Campaigns with New and Existing Mediums.  This white paper is a review of the "why's" and "how's" of email integration with other marketing mediums.
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Gold Lasso
Social Media Marketing as Part of an Integrated Marketing Strategy
By : LeapFrog Interactive Published Date: Jun 27, 2008
With detailed planning and execution by an experienced agency, social media marketing (SMM) can be a valuable channel within integrated marketing campaigns, complementing and enhancing the results from other efforts.
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LeapFrog Interactive
Why Branding Becomes More Important In Uncertain Times
By : Godfrey Published Date: Jun 12, 2008
It’s not unusual for business-to-business companies to cut communications budgets when faced with uncertain times like economic downturns, mergers/acquisitions, reorganization, significant competitive threats, technology changes and the like.

And yet, it is precisely these situations in which communications that support the brand are most helpful. If there’s ever a time when you need the strength, continuity, and support of a healthy brand, it’s when there’s uncertainty.
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Godfrey
MGMA Connexion - Your Defining Source for Excellence in Medical Practice Management
By : MGMA Published Date: Jun 11, 2008
MGMA Connexion™ magazine is the medical group practice professional's power resource. Filled with insight from peers, advice from experts and timely information on a myriad of topics, MGMA Connexion™ ranks as the "must-read" magazine for more than 21,500 MGMA members. MGMA’s flagship publication is distributed ten times per year. This issue includes trend stories and member case studies, providing you a behind-the-scenes perspective on the group practice industry.
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MGMA
Corporate Blogging and Email Marketing: Why They Work Together
By : Compendium Blogware Published Date: May 27, 2008
Blogs are an ideal marketing tool to help you found in the search engines and generate demand. Email marketing is the ideal way to facilitate and sustain relationships with your prospects and customers. Find out how these dynamic, online tools work together.
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Compendium Blogware
2008 Channel Preference Survey
By : ExactTarget Published Date: May 22, 2008
Do you ever struggle with finding the right channels to reach your target audiences? With the range of choices ever expanding from email to SMS to Podcasts to Twitter, marketers are faced with a multitude of options to execute campaigns. ExactTarget’s Channel Preference Survey whitepaper specifically addresses the impact of consumer communication preferences on marketing success, and helps you take the guess-work out of your multi-channel marketing strategy.
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ExactTarget
Real Time Information Delivery To Any Location Worldwide
By : Clickatell Published Date: May 20, 2008
To attract and retain customers, financial institutions today must be able to provide customers with real-time, reliable information about their bank accounts and transactions, no matter where they are located. Anywhere access to actionable account information helps customers control their finances, fight fraud, and conduct their lives more efficiently.
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Clickatell
Customer Centric Messaging - What You Need To Know
By : Clickatell Published Date: May 07, 2008
In meeting the challenges of an increasingly competitive banking landscape, Standard Bank seeks to differentiate itself by providing the highest levels of service to its customer base. An integral part of achieving this goal has been its partnership with Clickatell to deliver personalized and relevant messaging to bank customers via their mobile phones.  Read this case study to learn more.
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Clickatell
Fundamentals of Marketing Through Games
By : Catalyst SF Published Date: Apr 23, 2008
This white paper is designed to provide the marketing generalist with the basics of the gaming industry and how to leverage game marketing tools to improve marketing effectiveness. It is not designed for a gaming expert but rather for the person who is curious about the space, believes that game marketing may have value for their brand, but is not well versed in the opportunities available or the dynamics of the industry.
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Catalyst SF
Social Media Marketing
By : HubSpot Published Date: Apr 16, 2008
Learn how to harness the power of the social mediasphere - facebook, digg, del.icio.us, reddit, and many others - to get found by more potential customers, develop meaningful relationships with others in your industry, and position yourself as an expert in your field.
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HubSpot
Mobile Marketing – Unlocking a Powerful Tool
By : Clickatell Published Date: Apr 16, 2008
Communication is a profoundly human activity and the primary driving force behind all technological development. The secret of the mobile phone’s success lies not just in its simplicity, but also in its adaptability.  Download this white paper to learn more.

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Clickatell
The Ultimate Wisdom of Crowds Platform
By : Clupedia Published Date: Apr 15, 2008
This white paper proposes the ultimate platform to harness the wisdom of crowds – the collective opinion of people which is often better than the opinion of a single expert.  The paper starts by describing the needs of different constituents namely consumers, reviewers, marketers, and advertising networks.  It then takes an inventory of current solutions and points out their limitations.  It also proposes some future developments.
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Clupedia
Customer Loyalty and Engagement: How Customer-Generated Content Can Impact Financial Services
By : Bazaarvoice Published Date: Apr 09, 2008
The Internet, competition and expanded consumer options have changed the financial services industry forever. This white paper outlines how customer reviews can build elusive brand loyalty for banks. This white paper specifically denotes how customer reviews can drive the metrics that matter most to banks, including awareness, customer acquisition, and reaching Gen Y clients, who have the potential to be lifelong clients.
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Bazaarvoice
Fundamentals of Mobile Marketing
By : Catalyst SF Published Date: Apr 07, 2008
This white paper is intended to provide an overview of the mobile marketing options available to marketers today. It is designed for the person who wants an entry level perspective on the platform. Ultimately, this document is meant as a starting point in your pursuit for greater understanding of emerging media options, in this case mobile. After reading, you should have some idea of how to proceed to explore digital marketing for your brand.
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Catalyst SF
Hitwise U.S. Social Networking Report: Driving Opportunities Through Participatory Marketing
By : Hitwise Published Date: Apr 04, 2008
This White Paper by Hitwise U.S. looks at the key social networking learnings from 2007 and the trends that are most likely to play out in 2008.
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Hitwise
When Commanding the Stage Means Passing the Mic
By : NeighborhoodAmerica Published Date: Mar 26, 2008
Virtually all organizations are realizing the importance of customer engagement. But in order to benefit, we must subscribe to the idea that consumers really can add value to our organization. And sometimes, that means removing the notion that we are the experts in exchange for the belief that we can learn a thing or two from our customers. The collective intelligence of the communities we serve is largely an untapped asset - a stream of valuable input that can help improve the decisions we make and shape the products we sell. This book explores the value of many - and the role that customer engagement will play in shaping the future of our businesses, our government, and our economy.

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NeighborhoodAmerica
Viral Marketing Best Practices
By : Clupedia Published Date: Mar 19, 2008
This white paper proposes 10 best practices to design, launch, measure, and manage viral marketing campaigns. The emphasis is put on a tool that can automatize the process and use Social Networking Analysis (SNA) to identify key players in a social network willing and capable of spreading the word around.
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Clupedia
Driving Sales with User-Generated Content: How Word of Mouth Impacts Manufacturers Online
By : Bazaarvoice Published Date: Mar 17, 2008
User-generated content – defined as information generated not by a business or media outlet, but by a user of such online assets – drives Web 2.0. When businesses enable customers – or users – to write reviews, ask or answer questions from the community, or share experiences, they create conversations that become the most powerful form of marketing - word of mouth marketing. This paper specifically addresses how manufacturers can work to build their own word-of-mouth working with retailers.
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Bazaarvoice
Trends in Adopting Web 2.0 for the Enterprise
By : Awareness Networks Published Date: Mar 07, 2008
Interested in learning about current trends in Web 2.0? In Awareness' survey, they report data on the adoption of Web 2.0 technologies as well as the future of social media initiatives within enterprise-size organizations.
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Awareness Networks
Beyond the Browser: Monetization Strategies for Online Publishers in the Downloaded Media Age
By : Catalyst SF Published Date: Feb 27, 2008
This white paper has been written for executives at media publishing and content companies interested in learning about the exploding “non-streamed” or portable video market and finding out about best practices for driving revenue through advertising in this medium.
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Catalyst SF
Keeping the Event in Event Marketing
By : ICC/Decision Services Published Date: Feb 18, 2008
In today’s competitive economy, the role of advertising and promotion has never been more important. Creating consumer awareness and driving them to make a buying decision continues to be the central focus, but the average consumer is attacked with more messages than ever before. As the level of total advertising has risen, there has been an evolution of the variety of methods and types in existence. This has placed the advertising industry in a state of chaos.
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ICC/Decision Services
A Look at Retailers' Perceptions of the Importance of User-Generated Content
By : Bazaarvoice Published Date: Feb 13, 2008
A survey by ResourceInteractive and Bazaarvoice reveals how retailers currently perceive and use user-generated content, and how they plan to expand in the future. It also reveals retailers’ concerns and how they feel reviews will impact their business.
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Bazaarvoice
Video Presentation: The Dawn of a New Industry
By : Fathom SEO. Published Date: Feb 08, 2008
Watch what it takes to takes to produce online videos that drive sales, leads and publicity for your business. This quick presentation explains why Internet video is growing at such a rapid pace and offers tips on how to begin your own video marketing campaigns.
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Fathom SEO.
Big Opportunity in 2008: Prospering In Hard Times Through Customer Insights
By : ICC/Decision Services Published Date: Feb 07, 2008
To paraphrase an old saying, “When the going gets tough, retailers start slashing operational costs.”  Ironically, cost slashing usually exposes a retailer to even greater risks instead of fortifying it against economic uncertainties.  All businesses have felt the impact of today’s volatile economy.  Retail has been hit especially hard, with sales in 2007 rising by only 2.4% - the smallest year-to-year increase since 2002. Despite such dour statistics, there are plenty of opportunities to gain share in today’s market.

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ICC/Decision Services
 
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